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Our Policies

Policies

We encourage you to read our company policies, which includes our return, shipping and legal policies. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Customer Guarantee Policy

We designed our products for you, the customer. If you are unsatisfied with your purchase, we promise to do everything we can to make you happy! Please contact us at (800)283-9392 or at susan@aimeej.com .

Our products are created and selected for the highest level of quality. Please note that due to the nature of our handmade albums, you will find variations in color and texture. These variations are not flaws or defects and are normal qualities of handcrafted items

Return Policy

At aimeej, customer satisfaction is our number one priority. You may return any standard, un-used item for a refund or replacement within 30 days of the shipment date, for any reason. Custom orders cannot be returned unless defective. We do not accept returns on personalized items unless we made an error on the name or date. Please make sure that all spellings, etc. submitted for personalization purposes is correct.

Shipping and handling charges are non-refundable.

Call us at (800)283-9392 or email us at susan@aimeej.com to inform us of the item and reason for return. Returned items must be in their original packaging and condition. Please pack the item adequately. You may want to insure your return; we cannot be responsible for lost, damaged or misdirected returns.

If you paid for your order by credit card, a credit to the card will be issued. Please allow 7-10 business days to process the return.

You may return merchandise to:
AJ-Hutson Group, Inc 2413 Wynterbrook Drive Littleton, CO 80126

Shipping Policy

Most orders ship within 3 business days of being placed and are shipped via FedEx Ground to most US locations and generally arrive in 3-5 business days from the ship date. International shipments are generall shipped via USPS International Priority. While we are happy to ship to most international locations, we ask that you contact us via email at susan@aimeej.com to initiate an international order.  This is because we can often quote you a better shipping fee than you will be offered if the order is placed online. You should be notified via email with the tracking number or may check your account. Expedited shipping via FedEx can be requested for an additional fee. aimeej ships anywhere in the continental United States and Canada and many other countries.

aimeej cannot ship to a P.O. Box via FedEx Ground. Shipments sent to a P.O box or APO must be sent via postal service and will be charged an additional $5 for handling.

Shipping costs for standard FedEx Ground are based on the package weight and shipping location and are calculated utilizing live FedEx rates. Most domestic shipping rates will range between $8.00 and $10.00. Shipments to Alaska, Hawaii and APO will be approximately $5.00 more per order.

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* Colorado residents will include an appropriate sales tax if shipping to a Colorado address

Payment Policy

aimeej accepts Mastercard, Visa, AMEX, Discover and PayPal as payment options. Sorry, we cannot accept C.O.D. orders or checks.

Legal Policies

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of AJ-Hutson Group, Inc.. The collective work includes works that are licensed to AJ-Hutson Group, Inc. Copyright 2006, AJ-Hutson Group, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with aimeej, inc. or purchasing aimeej, inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with AJ-Hutson Group, Inc. or to purchase AJ-Hutson Group, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by aimeej, inc. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of aimeej, inc. used in the site are trademarks or registered trademarks of aimeej, inc.

Limitation of Liability

aimeej, inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if aimeej, inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a AJ-Hutson Group, Inc. product is mistakenly listed at an incorrect price, aimeej, inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. AJ-Hutson Group, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, AJ-Hutson Group, Inc.. shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by aimeej, inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

aimeej, inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to aimeej, inc.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a aimeej, inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

aimeej, inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, aimeej, inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, aimeej, inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to AJ-Hutson Group, Inc. in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless aimeej, inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, aimeej, inc. may link to sites operated by third parties. However, even if the third party is affiliated with AJ-Hutson Group, Inc., AJ-Hutson Group, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of aimeej, inc. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, aimeej, inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).